Catering
Newcastle College Catering Manager says "Allena Clarke Appointments are the best catering agency we've ever used - their level of personal service far surpasses our expectations!"

From Stuart Proctor - Business Resource Manager, Newcastle College

Dear Allena

From the first meeting that we had in December 03 you have kept to all your proposals which were tailored to our needs. Your attitude and commitment to service was and has been very refreshing.

The following have been to a very high standard:

• Standard of Service
• Dedicated account management
• Communication Process
• Quality of Service
• Co-operative partnership

You have a very pro-active team and site visits are refreshing and show a caring attitude to service. You have taken over from the previous suppliers with a focus on providing a quality service, which has had a positive impact on our business.

Your team of temps have been part of the biggest Government Inspection the College has had and they have been a credit to your business.

I would not hesitate to recommend your business to other organisations.

Stuart Proctor
Business Resource Manager
Newcastle College
School of Flexible Learning

From John Dixon - Recruitment and Communications Director, MB&G Insurance.

Dear Allena

I wanted to write and thank you for the quality of service you have provided to MB&G Insurance during the past few months.

When we suddenly had the need to look towards recruiting staff both on a permanent and temporary basis to meet our increased workload you certainly rose to the challenge. You ensured that our brief was met and the quality of candidates was excellent, but most of all you listened and reacted to our requirements.

It is all too easy for a recruitment firm to offer you everything but then deliver poor candidates and lacklustre service. I am very pleased to say that at every turn you and your staff supported us always maintaining a high quality service and I would have no hesitation in recommending your Company to anyone wanting reliable, personal service.

Yours Sincerely
John Dixon
Recruitment and Communications Director

From Gerald McGill, Personnel Manager, Royal Mail

I have known Allena for over 10 years. During that time I have found her to be wholly reliable and focused on providing the highest possible level of service.

She displays exemplary levels of integrity and adheres to the principles and standards expected within the business domain.

As Commercial Manager within the Benefits Agency, I used Allena to supply secretarial staff and switchboard operators for local benefits offices throughout the North East of England. The initial contract was for 3 years. I received excellent service, resulting in a contract extension of 2 years. Several agency staff progressed to become permanent employees.

As a Personnel Manager for Royal Mail, I had the sensitive task of introducing temporary agency staff into a recognised trade union workplace. Allena was able to influence the Area Management board with her proposals and successfully introduced staff to key areas. Ultimately, the Operation Managers preferred this arrangement as it provided greater flexibility and less training.

The requirement was always at short notice. At no time was the need unfilled.

I would willingly utilise any organisation that Allena is associated with and commend her ethics and industry.

Yours sincerely,
Gerald McGill.